- Fulfil tasks set out by supervisors from several departments
- Attend meetings and take minutes
- Perform research / gather information at a supervisor's request
- Update files or prepare documentations
- solve or redirect tickets arriving via ticketing system
- maintain and develop ticketing system
- At least 25 hours / week availability (the more the better)
- Related ongoing studies in IT field
- Eager to learn and work with various departments in the company
- Excellent verbal and written communication skills in English
- Proficiency in Microsoft Office
- Ability to multitask
- Self-directed and able to work without supervision
- Cope well under pressure
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IT Service Management Intern - Budapest, Magyarország - Trivium Packaging
Leírás
Trivium Packaging is a global sustainability leader in metal packaging with more than 60 locations worldwide, nearly 8,000 employees, and an annual revenue of approximately €3.0 billion. Trivium serves a diverse range of customers in a variety of end markets such as food, seafood, pet food, nutrition, beauty and personal care, household care, and premium beverages.
Trivium wants to shape the industry and has embarked on an ambitious transformation journey. In the near term, focus is on building & upskilling the team, deciding where to play & how to win, and increasing financial performance by executing the Trivium Business System (commercial, operational, and supply chain excellence). Sustainability is embedded in our materials and in our actions. Trivium has ambitious sustainability targets and focuses exclusively on products that are infinitely recyclable. Our company sustainability journey has been awarded with a Platinum medal by EcoVadis, the world's leading rating agent who allocated this award only to the top 1% of the >75000 companies reviewed. Sustainability is embedded in each and every function at Trivium, it's in our DNA. The global head office is at Amsterdam Airport; however, many people work in virtual teams from different countries. Our culture is results-driven, entrepreneurial, informal, and highly multicultural. Our people have a high degree of responsibility.
Summary:
Our Service Management team is currently working on a big project, we are implementing Service Now and insourcing the Service Desk function. For this project we need additional support in your person.
We are looking for a dynamic, energetic Intern who is eager to learn about our manufacturing company by assisting IT department. You will be working closely with our team to conduct research, capture data and attend meetings where you will be asked to take minutes. To be successful as an Intern, you should be willing to help with administrative tasks assigned by a supervisor. You will be involved in upcoming projects as well as assisting with current campaigns.
Intern Responsibilities:
Intern Requirements:
BRINGING YOUR TRUE SELF TO WORK
To reach our goals, we know we need colleagues at all levels who are truly diverse in every way. That's why we are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. Our customers come from a wide range of backgrounds, and so do our people and It's business critical for us to ensure all our people have what they need to perform at their best and can be their true selves at work.