- Be the first point of contact for BP telephone and/or any written form of enquiries from both new and existing customers and stakeholders
- Log, assign, track progress and take ownership of customer queries and requests from receipt to completion, recording progress of these on a regular basis
- Ensure timely and accurate data entry, storage, retrieval, maintenance and updates while maintaining data security
- Interacting with customers and stakeholders in a professional, friendly and efficient manner
- Carry out Retail specific financial tasks, pricing and reporting activities on a regular basis
- Support and maintain databases and contract management tools end-to-end
- Provide accurate information to both business customers and support teams through the correct use of all information technology systems
- Maintaining our reputation by your professional and helpful attitude towards our customers
- Being the face and voice of one of the largest global energy company
- Fluency in German
- Intermediate English language knowledge
- Customer oriented approach
- Flexible, motivated personality
- 1-2 years of relevant experience in the field of Customer Service or in SSC environment is an advantage
- Different bonus opportunities based on performance, wide range of cafeteria elements
- Life & health insurance, medical care package
- Flexible working schedule: home office up to 2 days / week, based on team agreement
- Opportunity to build up long term career path and develop your skills with wide range of learning options
- Family friendly workplace e.g.: Extended parental leave, Mother-baby room
- Employees' wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
- Possibility to join our social communities and networks
- Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment
- Assets like phone for private usage and company laptop are provided from the first day of employment with other equipment if requested
-
German speaking Dispatcher
6 napja
ZaWin (Martin Engineering AG) Budapest, MagyarországWe are seeking a highly organized and dynamic Technical Dispatcher / Service Coordinator to join our team. In this pivotal role, you will be responsible for the efficient scheduling and coordination of our support technicians, working closely with our customers, local electrician ...
-
German Speaking IT helpdesk
1 hete
Randstad Budapest, Magyarország Teljes munkaidőCégleírás / Organisation/DepartmentOur partner is an Information Communication Technology Services company with an extensive history. They have offices in more than 20 countries and their Hungarian operation has 200+ employees and is undergoing rapid growth. · Our partner is ful ...
-
Fox HR Consulting Kft. Budapest, MagyarországGerman Speaking Payroll Specialist · If you've always dreamed of working in the finance team of a multinational company, this is an excellent opportunity to try yourself Our partner company performs its work in the IT and finance fields. Thanks to the continuous expansion, we are ...
-
Fox HR Consulting Kft. Budapest, MagyarországGerman Speaking Payroll Specialist · If you've always dreamed of working in the finance team of a multinational company, this is an excellent opportunity to try yourself Our partner company performs its work in the IT and finance fields. Thanks to the continuous expansion, we are ...
-
Fox HR Consulting Kft. Budapest, MagyarországIf you've always dreamed of working in the finance team of a multinational company, this is your excellent opportunity to try yourself Thanks to the continuous expansion of our multinational partner company, we are looking for a new colleague for their accounting team in the foll ...
-
Randstad Budapest, Magyarország Teljes munkaidőCégleírás / Organisation/DepartmentOur multinational partner is currently looking for a German speaking Senior Recruiter to join their growing team. Pozíció leírása / Job description · lead and execute full-cycle recruitment processes · performing initial screening telephone inte ...
-
Computacenter AG & Co. oHG Budapest, MagyarországLocation: Hungary - Budapest | Job-ID: 208122 | Contract type: Standard | Business Unit: Purchasing & Supply Chain · Your future tasks will be... · Group Technology Sourcing (GTS) have created a Centre of Excellence in Budapest part of Product Information Management (PIM) within ...
-
Computacenter AG & Co. oHG Budapest, MagyarországLocation: Hungary - Budapest | Job-ID: 73743 | Contract type: Standard | Business Unit: Customer Success & Service Delivery · Your future tasks will be... · As a future member of our global team you will have the chance to take part in a constantly improving department. · Workin ...
-
Computacenter AG & Co. oHG Budapest, MagyarországLocation: Hungary - Budapest | Job-ID: 176902 | Contract type: Fixed Term Contract | Business Unit: Business Operations & Administration · Your future tasks will be... · We are setting up a new team for the Group Delivery Back Office team in Hungary to help out with the schedulin ...
-
Fox HR Consulting Kft. Budapest, MagyarországOur partner focuses on software development in the field of finances and banking, and it has been a successful company for 20 years in both the Austrian and Hungarian markets. They are looking for a new colleague for the international team of their continuously expanding Hungaria ...
-
Fox HR Consulting Kft. Budapest, MagyarországDo you see yourself working in the financial field? Have you got 1-3 years of experience already? Do you happen to have fluent French knowledge? Can you also speak English confidently? If you answered only yes to these questions, please continue reading. Our partner has an exciti ...
-
Cognizant Technology Solutions Budapest, Magyarország OTHERGerman Speaking Service Desk Agent (24/7) · We are looking for 5 German speaking candidates, who would like to work in hybrid model. · **This role requires work in 24/7 environment, work on national holidays (as allowed by local regulations)** · We can offer: · Training and conti ...
-
Cognizant Technology Solutions Budapest, Magyarország OTHERGerman speaking Pharmacovigilance Team Lead · Job location: Budapest, Hungary, 9thDistrict, Mill Park Office Building · Role type: Full time employment · Working hours: 40 hours/ week · Hybrid work mode: office presence once per month · General working hours: Monday to Friday be ...
-
Cognizant Technology Solutions Budapest, Magyarország OTHERGerman speaking Service Desk Agent · Location: Budapest, Hungary · What we offer:Competitive salary and cafeteria benefits; free sport allowance (near the office buildings), All You Can Move SportPass (at a discounted price), medical benefits and other perks. · High value awards ...
-
BP Energy Budapest, MagyarországEntity: · Finance · Job Family Group: · Finance Group · Job Description: · We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few com ...
-
Computacenter AG & Co. oHG Budapest, MagyarországLocation: Hungary - Budapest | Job-ID: 207835 | Contract type: Standard | Business Unit: Business Operations & Administration · Your future tasks will be... · As part of the HR Helpdesk we are looking for our next colleague who will play a vital role in supporting the German Tale ...
-
Trenkwalder Magyarország Budapest, Magyarország KözvetítésOur partner is a growing SSC, which would like to extend its Customer Service site. · We are looking for candidates with strong German and English language skills to join their team. · Job Description · Answering support queries via tools, phone and email, keeping daily contact w ...
-
Computacenter AG & Co. oHG Budapest, MagyarországLocation: Hungary - Budapest | Job-ID: 2362 | Contract type: | Business Unit: Customer Success & Service Delivery · Your future tasks will be... · We continuously expanding our Customer Service Centre, where within our Global Service Coordination function, we are looking for mot ...
-
Randstad Budapest, Magyarország Teljes munkaidőCégleírás / Organisation/DepartmentDo you like travelling and are you also interested in customer care? Our German partner is looking for candidates to join their growing team. If you would like to learn more about your travel rights and use your German language skills, they are ...
-
Computacenter AG & Co. oHG Budapest, MagyarországLocation: Hungary - Budapest | Job-ID: 1752 | Contract type: Standard | Business Unit: Service Desk · Your future tasks will be... · First Line Analysts aka Service Desk Agents as the members of a first line customer support team, find the best and the easiest solution for users' ...
Senior Retail Support Representative- German Speaking - Budapest, Magyarország - BP Energy
Leírás
Entity:
Finance
Job Family Group:
Job Description:
We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner, and to help the world get to net zero.
In Hungary, we operate bp's Global Business Services organization which is an integrated part of bp. Our people want to play their part in solving the big complex challenges facing our world today and, guided by our bp values, are working to help meet the world's need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of bp. Join our team, and develop your career in an encouraging, forward-thinking environment
Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?
Join our Customer Team and advance your career as a
Senior Retail Support Representative- German Speaking
Customer teams are dealing with sales support processes, account management, order taking, invoicing, cash collection, pricing, service request management and supply chain management activities.
In this role You will:
What You will need to be successful:
At bp, we provide the following environment & benefits to you:
bp Hungary won the Most Attractive Employer 2022 Award (SSC/ BSC sector) second time in a row at PwC's annual employer research. Come and join us
Travel Requirement
Relocation Assistance:
Remote Type:
Skills:
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with disabilities may request a reasonable accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an accommodation related to the recruitment process, please contact us to request accommodations.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
&v=024){kind=logo}
