- As Business Analyst you analyze requirements for our e-mobility software platform and translate and specify them in the form of use cases (including necessary system interfaces) and later user stories for the development teams.
- Together with product owners, developers and architects, you will define and design user-friendly software solutions with our system landscape from a rough product idea that delivers maximum value for our customers.
- With your expertise you are the helping hand of the product owners when it comes to translation of business needs into precise and testable requirement specifications.
- One of your first topics will be the evaluation of appropriate solutions (using AI bots and generative AI) to support the service agents.
- As IT Project Manager you take over the coordination of agile (sub-)projects for instance around our Service Cloud from the initial requirements specification until rollout.
- Thanks to constant feedback cycles and your excellent expectation management, you will work successfully with the relevant stakeholders.
- University degree in Computer Science/Business Informatics or similar education with a technical background
- 3+ years of professional experience in the analysis and specification of requirements for IT systems and know how to use relevant requirements engineering methods
- Experience with common requirement specification and agile requirement management methodologies
- Experience and knowledge of service operation processes, e.g. ITIL
- Experience in technology evaluations
- Experience in IT Project management
- Experience with tools like Jira and Confluence, ideally also PlantUML
- Ideally, experience with the usage of generative AI in service processes
- Ideally, knowledge about integration of voice bots and contact center solutions
- Fluent English
- Ideally, understanding colleagues speaking German
- As per need – usually 2-4 weeks per year to Germany or similar
- You love to analyze complex technical relationships as well as to outline and communicate precise requirements and solutions
- You would love to optimize service operation processes with the help of AI solutions.
- You are proficient enough to question existing feature ideas and address challenges
- You are familiar with agile methodologies like Scrum/Kanban and ideally SAFe and you internalized their advantages
- Experience in the EV charging business would be an advantage
- Modern, newly renovated, sustainable office with parking space and bicycle storage area in the heart of Budapest
- Competitive salary, benefits and compensation packages (Medicover health insurance, bonuses, an extra day off on your birthday, eyeglasses contribution)
- Supportive, diverse and highly skilled community
- Ability to really make a difference and build new processes from scratch, you can participate in the formation and shape of the BSC processes
- KOSTAL is a dynamically developing company (10-20% yearly growth in the automotive and solar industry), an independent, family-run business which provides much flexibility
- You can enjoy our value-oriented work culture: we are down-to-earth, appreciative, inspiring and innovative
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Business Analyst and IT Project Manager - Komárom, Magyarország - KOSTAL Global Business Services Center Korlátolt Felelősségű Társaság
Leírás
KOSTAL Group is a global, family-owned German company that develops market-leading solutions for the solar and automotive industries. The company was established in 1912 and employs about people at 47 locations in 22 countries. In Hungary, KOSTAL is about to build its first business service centre to provide business support in IT, finance, procurement, master data, sales and HR fields. This will be a global centre with high value-added and complex processes which you can help to build.The work can be managed remotely – with time-to-time office presence depending on the team's agreement and the demand of the respective professional area – from any location in Hungary. In case of some company events, office attendance is expected from the colleagues. Technical conditions for working from home are fully in place., Charging Software's e-mobility platform intents to make the management and commercial operation of public charging infrastructure for business partners as easy and efficient as possible. Alongside with that Compleo's product portfolio also provides EV drivers a simple access to charging infrastructure with innovative payment solutions and a huge charging network based on the eMarketplace. To extend Compleo Charging Software's good market position for instance new service processes and usage of generative AI need to be analysed, specified and developed.
