Bilingual Customer Support Associate - Budapest, Budapest

Job summary

We're looking for a French-speaking Customer Support Associate to join our team in Budapest. This role is a unique opportunity to have an impact on Wise's mission in helping our customers have a great experience when using Wise

Responsibilities

• Help customers have the best experience possible with our product by showing empathy and patience and being resilient when needed;
• Support customers by communicating with them via emails and phone calls, and chats;
• Demonstrate flexibility You'll be covering a variety of shifts- we work when our customers need us the most including early mornings, day times, afternoons, late evenings, weekends and public holidays as per business demand;
• Go above and beyond the call of duty: solve problems working together with other teams;
• Grow through mentoring and working with other teams, developing your skills and figuring out how to have an impact on our customers.

Munkaköri leírás