CC & Collection Associate, EAME - Budapest, Magyarország - IFF Family of Companies

Leírás

Job description

IFF is a global creator and manufacturer of scent, taste, nutrition, and biosciences solutions that puts the needs of our people, customers, and communities at the heart of what we do. Our Global Shared Services (GSS) team is building a leading organization rooted in a culture of continuous improvement, clean process design, and adoption of the latest technology and automation innovations. We are very excited to welcome a new CC & Collection Associate,EAME to our team

The role is based in our Budapest GSS (hybrid model combining office & remote work). You'll join a team of agile, customer-focused thinkers who collaboratively solve difficult business problems.

Job description:

• Efficient, accurate and effective collection of receivables for an assigned portfolio of customer accounts to collect past dues.
• Establishing and maintaining excellent client relationships to facilitate timely receipt of receivables while ensuring proper communication throughout the process.
• Researching and resolving discrepancies and maintaining accurate records to keep customer accounts in good standing.
• Escalating on time when needed to the proper channels
• Responding to external/internal inquiries
• Supporting the cash application team with information regarding unapplied cash
• Strict adherence to monthly cut off deadlines to ensure smooth closure of month and quarter
• Maintain "Blocked order report", use protocol for release orders.
• Escalate "justified" blocked orders with Credit Control & Collections Supervisor on daily basis
• Calculate and Maintain Limits and risk profiles in SAP. Collect sales and risk information
• (Protocol driven)
• Service Customer and Vendor Master data analysts on official MDM information (Bureau van
• Dijk)
• Use Bureau van Dijk Financial system for risk analysis
• Meeting Key Performance Indicators, such as accuracy and timeliness related metrics
• Proactively escalating to the Credit Control & Collections Supervisor business and performance
• issues
• Suggesting process improvements where possible

Job requirements

• Good command of English both verbal and written
• Arabic OR French language knowledge is a nice to have
• Preferable 2-3 years of relevant experience as a collection or dispute management analyst
• Experience as a credit analyst can also be adequate
• Great communication skills required
• Strong understanding of Accounts Receivable required
• University degree
• Intermediate Microsoft Office skills, with an emphasis on Excel
• ERP system (SAP ECC) experience advantageous
• Ability to work in a fast paced environment while maintaining accuracy and providing top notch customer service
• Team players with a can-do-mentality

Benefits

• HO opportunity (3 days/week)
• Professional onboarding process
• Multinational and supporting environment
• Cafeteria, health insurance
• Training opportunities
• Learning and development programs
• Team building

About IFF

With the beauty of art and the precision of science, we are an international collective of thinkers who partner with customers to bring scents, tastes, experiences, ingredients and solutions for products the world craves.

As a global leader in food, beverage, health, biosciences and sensorial experiences, we do a lot and continually innovate to do it better.

For more than 130 years we've been focused on finding the most innovative solutions to help bring "better for you" products to market. While we have grown over the years, we remain agile in our approach and put our customers' needs at the forefront of our thinking.

IFF is an Equal Opportunity Employer.

At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

We offer end-to-end service that few can deliver on. Our unparalleled product portfolio is the most robust in the industry and we have leadership positions across key taste, texture, scent, nutrition, enzymes, cultures, soy proteins and probiotics categories.

Visit: to learn more.