Subject Matter Expert - Budapest, Budapest

Job summary

This role involves the collection of debt on an allocated portfolio of customers with a high degree of complexity, alongside the end-to-end credit management tasks, including the calculation, approval and maintenance of credit limits for new and established customer accounts.

Responsibilities

• Responsible for the entire credit management and collections process on complex accounts or account groups, by analyzing data, identifying delinquent accounts, and implementing strategies to minimize risk and improve collection performance.
• Collaborate with cross-functional teams to implement credit and collections operations, ensuring seamless integration with existing systems and processes.
• Regularly analyze data to identify trends, areas of improvement, and potential risks of operations against key performance indicators
• Collaborate with key internal partners in the region such as finance, sales, and customer service teams to ensure alignment and effective communication

Skills & Qualifications Required

• Proven attention to detail and accuracy.
• Demonstrated proficiency in collaborating effectively with a wide range of people to achieve common goals.
• Ability to work independently in order to resolve complex issues and perform first and second level escalations.

Munkaköri leírás