- Being first point of contact for B2B partners (e-mails, phone calls)
- Checking incoming information about client contracts,pricing, etc.
- Provide exceptional support for clients with high understanding and communication skills
- Cooperating with other departments (e.g. sales, finance)
- Managing orders for a specific region via various ordering channels
- Ensure the following transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes: Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling and creditingElvárások / Requirements
- Full professional proficiency in English and Hebrew are a must (written and spoken)
- Professional experience (>1 years) in any of the following fields: customer service, administration, order management, IT service desk
- Ability to keep deadlines whilst identify errors and recommend process enhancements
- You are a customer focused team player with attention to details and prioritization skills
- Strong communication skills and proactive mindset
- Problem solving skills, with the ability to gather, organize, and illustrate ideas clearly and conciselyAmit kínálunk / Offer
- Competitive salary and Cafeteria benefit package
- Home Office opportunity (2 days/week)
- Supportive working environment
- Training support
- Long-term career opportunityKapcsolattartó / Information For further information contact me in the given email address below:
tapasztalat 1-3 év / 1-3 years
készségek - Customer Service
- 'No special skill required'
- English
szakmai ismeretek - 'No special qualification required'
szükséges végzettség Középiskolai végzettség / High school -
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Hebrew speaking Customer Service and Order Management Representative - Budapest, Magyarország - Randstad
Leírás
Cégleírás / Organisation/DepartmentOur business partner is looking for experienced Hebrew speaking Customer Service and Order Management Representative colleagues. If you are interested in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for youPozíció leírása / Job description
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