Senior Analyst - Budapest, Budapest
Csak regisztrált tagok számára Budapest, Budapest, Magyarország
1 hónapja
Job summary
This job is with Diageo, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Join us to create a career worth celebrating. With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love.
Responsibilities
- Delivers service to agreed performance levels and beyond. SLA targets relate to: Speed to close queries, Data and Documentation Accuracy and Customer Satisfaction.
- Serve as key contact/liaison with local HR in market to ensure that the process, including notifications, reflect current ways of working.
- Runs activities relating to all workload on the Service Now query management system, including comprehensive notes and audit trails.
- Monitor the completion of the Employee and Line Manager on- and offboarding activities including joiner/mover/leaver processes (Follow-up calls and emails).
- Manage all queries with stakeholders related to on- and offboarding process via e-mail and phone.
- Manage outstanding business processes for movers.
- Manage requests of Onboarding/Offboarding Questionnaires.
- Generate certificate of service, letter requirements.
- Creates and issue legal employment documentation with high accuracy (using Doc Genie, Workday and ServiceNow) and maintains master document templates.
- Liaise with other HR teams to complete processes, diagnose issues and improve handoffs (IA, Fleet, Payroll, Benefits Providers etc).
- Satisfy compliance requirements (e.g. Complete system reconciliations where needed, capture offline instructions in ServiceNow) with special attention to General Data Protection Rules (GDPR).
Munkaköri leírás
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Teljes hozzáférés
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